You can see the assignees with the most number of unresolved tickets as well. The bottom right graph also shows a visualization of the tickets created per project. It also gives a more detailed look at the numbers under POAM tracking. The Overview tab shows the number of unresolved tickets. Thankfully, Power BI and JIRA can work together nicely. It lets anyone plan, track and manage their projects but it would be much better if there was a way to get deeper insights from all the data being delivered by this tool.
JIRA is one of the most widely used project softwares in the market, and for good reason. The charts at the bottom showing the Total Issues based on Year and Priority Category, Year and Status Category, and Quarter and Typer Category can also be tweaked based on the data group you want to highlight. You can also filter the data based on specific time periods using the slicer in the top right part of the page.
The metrics show a glimpse of all the numbers you’re dealing with, while the narratives give a good summary of the projects and priorities. It shows you which projects are showing the most issues and can help you look at which issues are currently being prioritized. That’s exactly what you can do using this report. When you’re working the service desk, it’s important to have the ability to look at bottlenecks where issues could be piling up.
#POWER BI DOWNLOAD .PBIX FILE JIRA APP HOW TO#
We’ve just added three that focus around service desks, giving you the chance to learn more about how to handle related issues should you encounter them in the future. Because we know that Power BI is so dynamic, we make sure that we’re always adding new reports that you can practice on.
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